Important Notice

TNG (ASIA) LTD wishes to alert consumers that do not download and/or install TNG Mobile Apps through any websites without TNG authorisation to avoid any loss. TNG Apps can only be downloaded on the official Apple App Store and Google Play Store.

TNG (ASIA) Ltd. (「TNG」) 提醒客戶,切勿通過TNG未經授權網站下載及/或安裝TNG手機應用程式,以免招致損失。TNG手機應用程式只能在官方蘋果App Store和Google Play商店下載。

TNG (ASIA) Ltd. (「TNG」) 提醒客户,切勿通过TNG未经授权网站下载及/或安装TNG手机应用程式,以免招致损失。TNG手机应用程式只能在官方苹果App Store和Google Play商店下载。

Last updated 01/6/2016 HKT

Announces Strategic Exit from Stored Value Facilities ("SVF") business

We would like to announce to our users that we have decided to exit the SVF business due to our consideration for strategic corporate restructuring and realignment. The decision to exit the SVF business was made after a thorough review and deliberation of the company’s portfolio and business strategies. We are working on a non-SVF business for a total transformation of our business to carry our motto of “Make Your Life Easier”. Do take note of our future announcement. 

Customer Protection

TNG Wallet remains committed to supporting its users, merchants, and service partners  during this transition. We have made sufficient provision for financial and administrative resources to meet the float redemption and relevant administrative processes to ensure that all obligations to users, merchants and service partners are met and that users are provided with the necessary guidance and support. 

The existing independent 3rd Party, Custodian agency, (“Tricor Trust (Hong Kong) Limited”) will continue to act as Custodian throughout the redemption process. TNG will commence the exit process today (25 October, at 4:30pm) and all of the services will be terminated by 9 December 2024. From 4:30pm on 25 October 2024 to 6:00pm on 9 December 2024, all TNG users will be able to withdraw your money in TNG Wallet in various ways (see below service list for more info). 

You are encouraged to withdraw the remaining balance via local merchant payment, FPS/ Bank Transfer, P2P Transfer, and MasterCard Purchase on or before 9 December 2024 6:00pm. All relevant service charges will be waived during the period of 25 October 2024 and 9 December 2024. After the termination of TNG services on 9 December 2024, TNG Wallet App will be retired and the management fees will be applied. 

For details, please click this window to find out.